HACA Frequently Asked Questions


FREQUENTLY ASKED QUESTIONS

Q. What are your hours of operation and how do I contact you?
A. Our hours of operation are 8:30AM – 4:00PM, Monday thru Friday. 
To contact specific Housing Authority representatives or departments, please visit our STAFF DIRECTORY page.
 
Q. Who can apply for housing housing assistance?
A. Anyone can apply for housing assistance, but different programs have different eligibility requirements.  Please contact our office for specific program information.
 
Q. How do I apply for housing assistance?
A. You will need to submit an application to our tenant selection department.  Applications may be submitted by mail, e-mail, or delivered in person to the Housing Authority at 350 South Jefferson Street, Kittanning, PA  16201.
 
Q. Do you have emergency housing?
A. No, we do not have any emergency housing available. Applicants for housing assistance are placed on a waiting list for an available apartment that suits their needs.
 
Q. Where am I at on the waiting list?
A. Typically, applicants can expect to wait six (6) months to a year, depending on a number of factors, before being interviewed for an apartment.
 
Q. Can I have pets?
A. We do allow pets; however, all pets must be approved prior to bringing them onto Housing Authority property, and an extra security deposit will be required if the pet is approved. To learn more about the rules governing pet ownership, please refer to our Pet Policy - see our Documents & Policies Page.
 
Q. Do I have to report changes in my income and family composition?
A. Yes, any change in your family circumstances should be reported to your Housing Authority representative immediately for further instructions. Income changes may result in a change to your family’s rent contribution, and the addition of household members will need prior approval in most cases.
 
Q. How do I pay my rent?
A. Rent is due and payable on the first day of each month. We will only accept payment in the form of checks or money orders, cash will not be accepted.  Rent is to be mailed to your site management office, or by placing your payment in the rent drop box located in the building offices.

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